Tel: +66 (0)77 456 050 Email: info@bigbluediving.com           Job Opportunities  Reviews  Video Gallery  Photo Gallery 

Sunset-BigBlue
BigBlueFleet
BigBlue-Beach
At-Sea-BigBlue
Diving-at-BigBlue
BigBlue-Front

Big Blue Diving Resort - Koh Tao - Thailand

Cancellation Policy

We do not charge any cancellation fee for rooms that have not been confirmed. However once your room has been confirmed, you are subject to the cancellation policies detailed below.

Unless otherwise stated in the cancellation terms, you may cancel or amend your booking more than 14 days prior to check-in date, a one time administration fee of 30% of total amount will apply. Any cancellations received later than 14 days prior to check-in date will result in no refund.

What will happen if you do not cancel and do not arrive at the hotel?

If you do not cancel and do not arrive, you will forfeit 100% of your deposit.

Extension of stay:

Be sure to make your reservation for the full duration of your stay. If you do need to extend your booking after arrival, you will need to contact the reservation counter of the resort you are staying in.

Shortening your stay:

We would love to be as flexible as we can regarding this issue. However, as an accommodation agent, Big Blue Diving has to abide by the individual resort policies regarding refunds. Essentially, if the resort charges you for the nights you cancelled, we do too. If the resort does not charge you, neither do we and we will refund the amount to you less 20% administration charge. You must cancel the unwanted room nights with us as well as the hotel receptionist or you will not receive your refund if applicable.

TripAdvisor-2015 - Big Blue Diving

Book Now

Big Blue Blog

Full Day Trips

Big Blue Resorts

Dive Sites

Become an AOW Diver

Nitrox Diving

Cave Diving

Latest News

Dive Courses

Liveaboards

Meet the Team

Learn to Dive

Accommodation

Contact Us

Fun Dive

Big Blue Khao Lak

Diving Internships

Koh Tao

Big Blue Freediving - Koh Tao

Go Eco

Tech Diving

Liveaboards

Instructor Training

Follow Us